Access Logs

Use access logs if you have a security concern or want to see recent Highrise access.

Access logs are broken down per day and per hour and show history for the last 14 days.

The logs include access from desktops, mobile devices and tablets, the iOS app, calendars, and other integrations. The logs also display operating systems and browsers as applicable.

Your access log

Go to your My Info page.

If you’re an admin or a user, this link will be under the Settings section in the right corner of the account. The Account Owner will find this link under the Account & settings section in the right corner of the account.

My Info

Click your Access log on the right side of the page.

Your Access Log

You can jump to a specific date over the last 14 days using the list of the left side of the page.

View Access Log

If you are an admin or the Account Owner, you can toggle to the Team Access Log by clicking the View team access log link in the right hand corner of the page.

Team access log

Only Account Owner and admins are able to view the team access log of all users.

Go to the Users page.

Users

Click Team Access log on the right side of the page.

Team Access Log

You can jump to a specific date over the last 14 days using the list of the left side of the page.

Show Team Access Log

From the team access log, you can toggle to your individual log by clicking the View your access log link in the right hand corner of the page.

Not finding what you need? Contact our support team for additional help.

Highrise, our CRM Software