Remove Files or Attachments

You can a remove a file attached to any note, email, or comment in Highrise by editing it.

Edit a note that you added by hovering your cursor over the bottom of the note to find the Edit icon.

Click the Edit icon and use the red minus sign to remove an attachment. Don't forget to save your changes.

Remove File Example

Please note: Files cannot be restored from the trash can. All deletions are permanent. You cannot remove a file if the body of a note, comment, or email is empty. Please delete the entire note to remove the file or add text to the body before removing the file.

At the moment, you cannot bulk delete files from Highrise. If you're looking to find a list of files to delete, the Account Owner can follow these steps.

Not finding what you need? Contact our support team for additional help.

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