There are two ways to bring email communication into Highrise by using your dropbox address.
Dropbox addresses (not to be confused with Dropbox the company) are magic addresses used to send email into a Highrise account. Every user has their own unique dropbox addresses.
Dropbox addresses can be used with any email client, like Outlook, Apple Mail, or Gmail.
Find your dropbox address by navigating to the
My Info section of your account.
If you’re an admin or a user, this link will be under the
Settings section in the right corner of the account. The Account Owner will find this link under the
Account & settings section in the right corner of the account.
Now click on the
Email dropbox link to see your personal dropbox address.
If you prefer to forward only select emails into Highrise or if you're having trouble with autoforwarding, you can use your dropbox address to manually send emails in.
Each user can Blind-Carbon-Copy (BCC) or forward emails to their dropbox address. Your dropbox address can be used with any email client, including Outlook, Apple Mail, and Gmail.
Learn more about how to use your dropbox address to manually forward emails here.
You can use your dropbox address to set up autoforwarding if you're using G Suite/Gmail, Office 365, or your own email server.
This automatically sends incoming emails into your Highrise account. Here is how to set up autoforwarding: